Offices in Des Moines, IA and Centerville, IA

(515) 465-1930 (Des Moines) or 641-569-7900 (Centerville)

Iowa Staffing

A full service Staffing Company

Night Shift Customer Service Representative $15.20 / hour

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Seeking experienced Customer Service Representative for a local warehouse to respond to customer and vendor issues, answer phones, process orders and assist with warehouse and shipping logistics. Excellent Benefits package once you go temp-to-hire with opportunities to advance! Competitive pay!

Schedule

Monday thru Friday 8:00 pm-4:30 am plus occasional overtime as needed.

Position Details

Job duties include: assist customers by phone, email or in person to receive / change orders, deal with complaints and resolve customer and warehouse personnel issues, data entry and process various paperwork / forms, act as a liaison between customer and warehouse team, perform general clerical work including answering phones / emails, operating office equipment, corresponding with management, customers and warehouse team members

Requirements

· 2+ years of full-time customer service experience in an office or warehouse setting, logistics experience preferred

· Must be proficient with Microsoft Office Suite (Word, Excel, Outlook), type at least 40 WPM.

· Must have a positive attitude, professional demeanor and ability to engage with customers and warehouse personnel with confidence.

· Must be results-driven and detail-oriented.

· Must promote the company’s core values including: integrity, teamwork, honesty and respect, safety and effective communication with employees.

· Desire to create a work environment that promotes the company’s core values and help our team go beyond customer, employee and vendor expectations.