Looking for an experienced Software Support Specialist for a local manufacturing company. Seeking a reliable professional for this temp-to-hire, full-time opportunity. Room to advance and excellent benefits!
Monday through Friday 7:00 am to 4:00 pm. Possible overtime on occasion. Schedule may vary slightly.
The Software Support Specialist will be responsible for providing support service to both internal team members and external customers using the Power Tools Quote software system. Will be managing ticketing system to track support needs, troubleshooting issues, work with other support personnel to resolve issues, maintain documentation on current software and training materials. Pay is $25.00 / hour.
-Associates degree in an IT or Business preferred.
-2-4 years of related work experience is required.
-Must have excellent verbal and written communication skills.
-Requires excellent computer skills with experience with Microsoft products
-Must have strong technical and problem-solving skills
-Must have a Valid Driver License and Reliable transportation to West Des Moines, IA
-Must have good organizational skills and a professional demeanor.